
What is a Cause-and-Effect Diagram? Explanation of its uses, examples of applications, and the procedure for making one.
Cause-and-effect diagram, also known as a fishbone diagram, is a tool that systematically organizes results (effects) and causes (factors) in a structure resembling a fish skeleton. This article provides a clear and detailed explanation of the purpose and uses of the cause-and-effect diagram, examples of its application, steps to create one, and key points for extracting causes, illustrated with specific examples.